As January 2026 draws to a close, this bulletin consolidates key announcements published across the McKercher Corporation family of brands, including PSW Energy and Perth Solar Warehouse. The month has been marked by significant leadership transition, operational infrastructure improvements, strategic partnership expansion, regulatory preparation, and continued commitment to data security—reflecting the corporation’s focus on sustainable growth and operational excellence as we move deeper into the new year.
Key points
- January 2026 marks a pivotal leadership transition with Nicole Bilman's appointment as CEO of PSW Energy, signalling continuity of operational expertise and strategic vision for the brand's next growth phase.
- Significant operational investments are underway, including a comprehensive customer service platform upgrade designed to enhance inquiry management, project tracking, and support responsiveness across all McKercher Corporation brands.
- Strategic partnerships and regulatory preparedness remain central priorities, with the Kleenheat Spark program launch strengthening local installation capabilities and new photographic evidence requirements for battery installations driving compliance readiness ahead of the March 2026 deadline.
This bulletin is designed to serve both internal teams and external industry partners by offering operational context, strategic insight, and clarity around regulatory and product developments that shape our collective work.
Nicole Bilman Appointed CEO of PSW Energy
On January 27, PSW Energy announced the promotion of Nicole Bilman from General Manager to Chief Executive Officer, effective February 2, 2026. This appointment recognises Nicole’s extensive contribution to the organisation’s growth, operational refinement, and market positioning over recent years.
For internal teams and external partners, the transition represents continuity in leadership philosophy while opening new opportunities for strategic development. Nicole’s deep understanding of installation operations, customer service frameworks, and regulatory compliance positions PSW Energy to navigate the evolving renewable energy landscape with confidence. The appointment reinforces McKercher Corporation’s commitment to developing leadership from within and maintaining stable, experienced governance across its brands. Read more ›
Customer Service Platform Upgrade
Announced on January 23, McKercher Corporation is undertaking a significant upgrade to customer service infrastructure during the period 24–31 January 2026. The enhancement focuses on how customer inquiries, project management, and support functions are coordinated across the organisation.
This investment reflects the corporation’s recognition that operational excellence depends not only on technical installation quality but also on responsive, transparent customer engagement. For internal staff, the upgraded platform will streamline workflows and improve visibility across project lifecycles. For customers and partners, the changes are designed to deliver faster response times, clearer communication, and more consistent support experiences. Teams are encouraged to familiarise themselves with updated procedures as the rollout progresses. CMS rollout ›
Kleenheat Spark Installation Partnership Agreement
The Kleenheat Spark program officially launched in Perth, Western Australia, through a strategic primary partnership between Kleenheat and Perth Solar Warehouse, announced on December 27, 2025. This collaboration positions Perth Solar Warehouse as a leading local installation partner for the program, expanding access to integrated energy solutions for Western Australian households.
For McKercher Corporation, this partnership represents a significant market opportunity and reinforces the organisation’s role as a trusted delivery partner for major energy retailers. The agreement leverages Perth Solar Warehouse’s installation expertise, compliance frameworks, and local market knowledge to support Kleenheat’s customer base. Internal teams should expect increased coordination requirements as program volumes develop, with supporting documentation and training materials to be distributed through standard channels. Kleenheat Spark program ›
New Photographic Evidence Rules for Solar Batteries
The December 24 announcement detailed new photographic evidence requirements for solar battery installations commencing March 1, 2026. These requirements stem from updated compliance rules issued by the Australian Government Clean Energy Regulator, designed to strengthen verification processes and ensure installation quality across the industry.
For installation teams and technical staff, this regulatory change necessitates updated documentation procedures, including specific photographic capture protocols at defined installation stages. Compliance with these requirements will be essential for maintaining eligibility under government incentive programs and avoiding post-installation audits or disputes. McKercher Corporation is developing supporting guidance and training resources to ensure all teams are prepared well ahead of the implementation date. Learn more ›
Cybersecurity and Data Protection Commitment
On December 22, McKercher Corporation reaffirmed its unified commitment to cybersecurity and data protection across all brands and operational functions. The announcement emphasised that protecting customer information remains fundamental to business practices and long-term stakeholder trust.
This commitment reflects the corporation’s recognition of increasing cyber threats across the energy sector and the importance of robust data governance. For internal teams, the statement reinforces existing security protocols and the expectation of continued vigilance in handling customer and operational data. For customers and partners, it provides assurance that McKercher Corporation prioritises information security as a core operational responsibility rather than a peripheral concern. Details ›
Closing Message
January’s updates reflect a month of purposeful transition and forward momentum. From leadership renewal at PSW Energy to infrastructure investments, partnership expansion, and regulatory preparation, McKercher Corporation enters 2026 with clear strategic direction and operational readiness.
Thank you to all teams and partners for your continued commitment to excellence.
McKercher Corporation — Powering Progress, Sustaining Tomorrow.
