Perth Solar Warehouse Shines at EUPD Research Top Installer Awards 2024

EUPD Reseach Top Installer Awards 2024 Derek McKercher Nicole Bilman PSW

The prestigious EUPD Research Top Installer Awards ceremony for 2024 unfolded at the iconic Cargo Hall Southbank in Melbourne, bringing together Australia’s leading solar installation companies. Hosted in collaboration with Supply Partners and supported by Phono Solar, Clenergy, Sungrow, and Greenbank Environmental, the awards celebrate excellence in the solar industry, acknowledging companies that demonstrate exceptional customer satisfaction and reportable company data.

This year, PSW Energy and Perth Solar Warehouse secured EUPD Research’s coveted ‘installer’ award for the second consecutive year, solidifying their position as leaders in the Australian solar retail market.  

Key points

  • PSW Energy and Perth Solar Warehouse recognised among Australia's elite solar businesses
  • A woman led success story
  • Streamlined digital processes improve customer satisfaction at scale.

PSW Energy and Perth Solar Warehouse‘s consecutive win is a testament to unwavering commitment to quality and customer satisfaction. Led by Nicole Bilman, one of the few women leading the charge in Australia’s solar industry, PSW [brands] has consistently demonstrated a commitment to excellence. Their success is one of teamwork, dedication, and a passion towards connecting people with their sustainable energy solution through digitally accessible convenience.

 

EUPD Research, a renowned market research and consulting firm, employs a rigorous evaluation process to identify top-performing installers. Their methodology combines customer satisfaction data with installation volume reporting, ensuring that awardees excel in both customer service and market penetration. This comprehensive approach makes every EUPD Research Top Installer Award an internationally recognised level of significant achievement within the solar industry.  

A Woman-Led Success Story

With 11 years of energy business experience as a cornerstone, General Manager Nicole Bilman has guided PSW Energy and Perth Solar Warehouse to become a stand out sustainable energy solutions provider on the Australian landscape. A vote of confidence by Director Derek McKercher [2021], her business management success challenges stereotypes and demonstrates the power of diversity and inclusion in the renewable energy sector. Bilman’s leadership has fostered a company culture prioritising customer satisfaction, employee empowerment, and environmental responsibility.

Image: Nicole Bilman, PSW Energy, Perth Solar Warehouse General Manager via LinkedIn

Teamwork & Customer Focus: The Heart of Success

However, these achievements are not solely attributed to PSWs leadership. The businesses foster a close-knit team environment where every member plays a crucial role in achieving successful customer outcomes. This collaborative spirit is evident in their dedication to exceptional customer service, ensuring clients feel valued and supported throughout their solar journey.

From the initial consultation to the final installation and in support, PSW’s EUPD Research Top Installer award-winning team works closely with customers, providing responsive advice and convenient solutions to meet their energy needs. This personalised approach, coupled with a commitment to using high-quality products and employing skilled SAA-accredited installers, has earned a reputation for excellence in the industry.

Gallery ›

Forging a Digital Approach on the Australian Solar Landscape

PSWs’ journey is noteworthy considering the West Australian solar market’s dynamic and highly competitive nature. A more streamlined digital approach improves business efficiency, offers value to the end-user, and maintains a competitive yet high-quality approach with local knowledge.

With increasing demand for renewable energy solutions and a growing number of installers vying for market share, PSW Energy and Perth Solar Warehouse have distinguished themselves through a commitment to customer satisfaction, quality workmanship, and ethical business practices while committing to long-term customer outcomes. 

Derek McKercher, Nicole Bilman, Daniel Fuchs, infront of the EUPD Research Top Installer Awards - Australia 2024 banner displaying the EUPD Research Installer Award certificate and shield.

Image Left to Right: Daniel Fuchs – EUPD Research, Nicole Bilman (PSW General Manager), Derek McKercher (PSW Director).

It’s more of a dedication to sustainability that extends beyond core business operations. PSW Energy and Perth Solar Warehouse actively engage in community initiatives and educational programs, promoting the benefits of solar energy and contributing to a more diverse energy mix future for Australia.

Looking Ahead

As Australia transitions towards a sustainable energy future, businesses like PSW Energy and Perth Solar Warehouse will play a vital role in driving this transformation locally. Their commitment to excellence, customer satisfaction, and sustainable practices inspires the entire industry to adopt an enhanced digitalised business model. With continued dedication and balanced leadership, PSW brands are poised for continued success.

The EUPD Research Top Installer Award 2024 is a well-deserved recognition of a united achievement. PSW Energy and Perth Solar Warehouse’s story is a testament to the power of teamwork, dedication, and a passion for making a difference in the local energy supply market.

References

EUPD Research: Top Brand PV Installer Award recipient list 2023, 2024

EUPD Research Award Certificates: PSW Energy, Perth Solar Warehouse  

PSW Energy: EUPD Research Installer Award 2024: Innovation Meets High Satisfaction

Perth Solar Warehouse: EUPD Research Top Installer Awards 2024 and a Digital Revolution in Solar

Sunwiz Awards 2024: PSW is a Top 5 Solar Company in WA

Derek McKercher with arms folded and smiling with Sunwiz Awards 2024 logos in the top left corner

Before a March 7th, 2024 ceremony, Sunwiz, an industry market intelligence provider, pre-announced PSW Energy, Perth Solar Warehouse as a Top 5 solar installer collaborating submitted Solar Panel Verification data. SPV data is used to notify the Clean Energy Regulator of solar panels connected to the grid as Part of the Small Technology Certificate (subsidy) scheme. Complementing such an achievement was a Best Installer award through verified customer experiences.

Top 5 Combined Western Australia: PSW Energy, Perth Solar Warehouse polled 4th overall and ranked as one of the state’s most popular choice providers of solar energy systems. Leading volume was never a core focus for PSW Energy, Perth Solar Warehouse, although an outstanding reputation and improved online purchasing experience have had a flow-on effect on customers.

Best Rated Australia, Top 20: At the core of PSW Energy, Perth Solar Warehouse is customer experience. 2024 saw a 12th overall polling compared to other Australian companies in the Best Rated — Most Popular of the Sunwiz Awards, measuring at least 150 reviews from two or more trusted review platforms with a greater than 4.8 customer rating average. PSW Energy, Perth Solar Warehouse measured 4.85 over Google [4.81] and SolarQuotes.com.au [4.88] for the 2023 calendar year.

Further reading and reference:

Sunwiz: PSW is A Top Volume Solar Retailer & Best Rated for 2023 ›

Perth Solar Warehouse: Sunwiz Awards 2024: Top 5 WA and a Best Rated Solar Company Australia ›

PSW Energy: PSW Energy is a Sunwiz award-winning business in 2024 ›

Tesla Performance Excellence Award, Q4, 2023

Kate Rutherford pictured holding a glass of champagne for the Tesla Energy Performance Excellence Award

PSW Energy and Perth Solar Warehouse acquired the Tesla Performance Excellence Award through a 362% year-on-year (YoY) growth for Powerwall sales in Q4, 2023, cementing their position as Perth’s leading Tesla Energy product supplier in 2024—a result reflecting preferred consumer patterns for digitalised purchasing options aligned with local market knowledge.

PSW Energy and Perth Solar Warehouse provide profound knowledge-sharing opportunities for customers to perform in-depth product research for suitability without typical in-home consultation services, relieving additional expenses previously normalised with laborious sales consultancies. The process influencing the ability to streamline services consists of 90% of installations suitable for remote product compatibility auditing and proven customer outcomes [4.8/5] from Tesla internal surveys.

A testament to team collaboration, the awarded subsidiaries of McKercher Corporation provide a user-friendly purchasing experience complemented by using in-house service technicians for superior quality control along the customer journey. Such recognition is only possible with all staff contributing to a shared customer-centric focus. McKercher Corporation would like to recognise all staff who improve the adoption of Tesla Energy products so that more customers can experience enhanced Powerwall benefits.

The Tesla Performance Excellence Award compliments PSW Energy and Perth Solar Warehouse’s reinstated Tesla Premium Certified Installer 24 recognition for a third consecutive year. Tesla Premium Certified Installers are among Tesla’s top 5% of local installers (Australia) through superior reputation and improved customer outcomes. The Tesla Performance Excellence Award further compliments this esteemed recognition.

Further sources: PSW Energy, Perth Solar Warehouse

High Distinction: Tesla Premium Certified Installer 2024

Tesla Certified Premium Installer 2024 - PSW Energy, Perth Solar Warehouse wall paper

January 2024: PSW Energy, Perth Solar Warehouse is recognised as a Tesla Premium Certified Installer for the third consecutive year. With an enduring commitment to high-quality and deep product suite knowledge, Tesla Premium Certified Installers represent only 5% of Tesla Energy product installers. Such distinction aims to assist customers in fine-tuning their installer selection towards superior Tesla product outcomes.

Tesla Premium Certified Installers are selected based on a committed fulfilment of criteria essential to the long-term growth of sustainable energy. It’s important to note that once attained, Tesla Premium recognition is never guaranteed. It’s an evolution of aligned core beliefs towards superior self-sustainable power supplies for all. That’s why an inherent importance exists around accurate implementation–a local business most likely to support your energy security long-term.

Derek McKercher [McKercher Corporation, Director] welcomed the strengthened local relationship between the two organisations as pivotal in enduring manufacturer-to-local business relationships.

“A direct relationship over an enduring period has allowed PSW to assist Tesla’s mission towards broader adoption of sustainable energy products for more. Additionally, customers prefer fewer [distributor] layers of complexity, especially where warranty concerns arise.”

Derek McKercher

Proving to be one of the world’s most advanced companies towards independent electrification, Tesla has earned a reputation for attention to detail to earn success. Therefore, why not seek within its top 5% of installation partners where long-term energy security exists? There is no warranty if a product installation doesn’t meet manufacturer specifications. Tesla Certified Premium Installers are Tesla’s most trusted brand partners. McKercher Corporation welcomes this continued trusted recognition of it’s subsidiaries PSW Energy and Perth Solar Warehouse.

Subsidiaries Attain Solar Quotes Legendary Ranking

Solar Quotes Legendary PSW Energy Perth Solar Warehouse

The world of sustainable energy is evolving at virtually break-neck speed, and it’s easy to become swept up in the hype. However, sustainable energy isn’t new. It’s rapidly evolved over 15 years in Australia, building tangible customer satisfaction data from established businesses committed to long-term positive outcomes.

Attaining SolarQuotes.com.au’s most coveted status – Legendary installer ranking, PSW Energy & Perth Solar Warehouse is among Australia’s Top 10 solar companies on the SolarQuotes.com.au platform for customer satisfaction: rating x volume x time. With more than 200 reviews within the last three years and an average review score of at least 4.85 / 5.0, only ten companies Australia-wide have achieved similar status.

Therefore, it should be relatively easy to discern the ideal alignment for your investment. Unfortunately, not everything is as it seems when operators aim to influence a narrative with a less customer-centric approach. An ex-CSIRO Engineer (Finn Peacock) identified such occurrences and began an ambitious task of making the water a little less mirky.

Related post:  Acknowledged by Time magazine, it’s now known that 2023 is the year of Taylor Swift due to a rising global influence and standards of female empowerment depending on one’s views—honourable mention, Sam Altman (Chat GPT), Time magazine CEO of the year. A lot less international, but influencing positive outcomes for the globe and energy consumers within Western Australia, 2023 is the year PSW Energy, Perth Solar Warehouse appeared on the radar of many high-calibre analysts. Continue reading ›

As data is often subjective, few leaderboards are available to consumers researching installers within their local area. However, on a customer satisfaction level, one mechanism exists for consumers to better discern installer credibility in highly competitive locations such as Australian capital cities. Regarding installer qualification, consider the SolarQuotes.com.au Best Solar Installer Rating system to assist in making an energy investment decision.

EUPD Research Awards 2023: Top Brand ‘Installer’ Australia

EUPD Research Award 2023

October 2023: Presented during the All-Energy Australia conference, Melbourne, and among esteemed industry guests was the inaugural EUPD Research Awards 2023: Top Brand ‘Installer’ Australia. Unlike alternative recognitions, usually product volume-related, EUPD Research awards reflect high customer satisfaction levels expressed over time.

Held on October 25 2023, at the Pearl Riverfront reception centre during the All-Energy Australia conference, EUPD Research delivered its inaugural installer awards to assist greater consumer confidence between solar installer brands.

In a space full of noise, it’s easy to need deeper clarification about whom to trust when choosing the ideal solar installation company. All EUPD Research Top Brand PV ‘Installer’ awards are allocated to organisations with an outstanding customer-centric focus while delivering solar energy projects. The scope is to build greater consumer trust towards sustainable energy implementation through trusted brands.

EUPD Research Award-winners

Without an official list order, an emphasis was placed on the initial two companies delivered to the audience who received outstanding acknowledgements.

1 Receiving highly commendable recognition on the night for outstanding customer satisfaction was Jake Warner from Penrith Solar Centre. With a virtually unblemished and voluminous consumer rating across key customer satisfaction data platforms, it’s easy to understand why Penrith Solar Centre is the top recognised company in this category.

EUPD Research Award 2023 Penrith Solar Centre - Jake Warner

2 The second highly acknowledged organisation to receive recognition in the EUPD Research Awards, Top Brand PV ‘Installer’ Australia, was McKercher Corporation subsidiary PSW Energy. Received by Director Derek McKercher, PSW Energy is Western Australia’s highest-ranked installer by customer satisfaction data, according to EUPD Research.

PSW EUPD Award 2023 Derek McKercher with Shield

The event continued with Lliam Ricketts from Supply Partners (event sponsor) reading out the EUPD Research awards to the remaining successfully nominated Australian solar installation companies. In what will be a coveted acquisition for many Australian installer brands in the following years, here are the successful nominees for this years EUPD Research Awards: Top Brand ‘Installer’ Australia. It’s important to mention that all award winners display characteristics of a sustainable business for a proven warranty combined with outstanding customer outcomes to assist as a trusted solutions provider.

EUPD Research Top Brand Installer
State
Connect
Penrith Solar Centre
NSW
website ›
PSW Energy, Perth Solar Warehouse
WA
website ›
1KOMMA5°
NSW
website ›
Adapt Energy
QLD
website ›
Arkana Energy Group
QLD
website ›
DQ Electrical Pty Ltd
SA
website ›
DS ENERGY
QLD
website ›
Elite Power Group
NSW
website ›
EPC Solar
ACT
website ›
GEM Energy
QLD
website ›
GI Energy Australia
QLD
website ›
Goliath Solar and Electrical
SA
website ›
Green Energy Technologies
QLD
website ›
Hardy Electrical & Solar
NSW
website ›
I Want Energy
TAS
website ›
Inspire Energy
NSW
website ›
KVA Power
WA
website ›
Lightning Solar
VIC
website ›
Limitless Energy Solutions
VIC
website ›
Matrix Solar Solutions
SA
website ›
Marshall Energy Solutions
VIC
website ›
MC Electrical
QLD
website ›
Omnisolar
QLD
website ›
Off-Grid Energy Australia
SA
website ›
PowerSmart Solutions
QLD
website ›
Positive Energy Solutions Pty Ltd
WA
website ›
Pyramid Power
NSW
website ›
Regen Power Pty Ltd
WA
website ›
Rescom Solar
NSW
website ›
Scott Burke Electrical
QLD
website ›
Smart Energy Answers
NSW
website ›
Solar City NT
NT
website ›
SolarBright Australia
NSW
website ›
Solar Integrity
VIC
website ›
Springers Solar
QLD
website ›
Solargain PV Pty Ltd
WA
website ›
Velocity Solar
VIC
website ›
Venergy Solar Australia
SA
website ›
Wauchope Solar
NSW
website ›

Source: EUPD Research LinkedIn

All EUPD Research Award holders have demonstrated what is regarded as a high customer satisfaction standard when assessing a broad scope of qualification data. Companies awarded the EUPD Research Top Brand PV seal are generally recognised for upholding customer expectations over the warranted journey.

Solar installation companies with a customer-centric focus are more likely to have a high degree of product qualification standards to ensure a reputable advantage. Award holder product implementation and support should be considered superior against the majority of competing options.

EUPD Research most awarded states

Gauging EUPD Research award holders by state provides a level of available selection options within a particular geographical location. 

State
Awarded Installers
QLD
11
NSW
10
SA
5
VIC
5
WA
5
ACT
1
TAS
1
NT
1

EUPD Research has been awarding product manufacturers for an extensive period. However, the element with the most dependability, the installer, is now becoming acknowledged as a critical component within the solar energy generation system. Even though the products purchased may have a defined warranty period, there is no warranty if the solar energy system isn’t installed to the manufacturer’s specifications. Installation companies with a track record of high customer satisfaction understand the products they work with to ensure the best customer outcomes in every scenario. Making EUPD Research award criteria a dependable installer qualification tool for your solar project.

EuPD Research Awards: Learn more › 

Top 10 Solar Companies Australia 2023: Perth Solar Warehouse

Top 10 Solar Companies Australia 2023 Perth Solar Warehouse

May 2023: McKercher Corporation business receives recognition for outstanding customer satisfaction in sustainable energy products. Presented at the Smart Energy Council Awards Ceremony, Sunwiz solar market intelligence provider recognised Perth Solar Warehouse as one of the Top 10 solar companies in Australia 2023 due to a high customer satisfaction rating across diverse platforms.

Held on May 4th 2023, on the final day of the Smart Energy Council Conference and Exhibition, Sunwiz, a solar market intelligence provider, delivered Australia’s most recognised installer awards to assist consumers discern who genuinely are the Top companies within their respective fields. Sunwiz accesses industry data from a non-bias perspective to deliver broad-spectrum knowledge to sustainable energy investors.

When assessed amongst competing Australian solar energy providers, Perth Solar Warehouse received two high-distinction awards: 

  • Top 100 Companies for an Overall consumer rating 2023 (Australia-wide).
  • Top 10 Solar Companies Australia 2023, Most Popular Retailer.

What makes this achievement quite resounding is the Australia-wide classification when Perth Solar Warehouse operates solely in the Perth and Bunbury regions of Western Australia.

“Being recognised as a 2023 Top 10 Most Popular Solar Company in Australia is an achievement for all staff involved along the journey. PSW staff committed to the goal of outstanding customer focus. They are the fabric of Perth Solar Warehouse, and this award is a testament to sustained customer centricity over time. Thank you to all who have contributed to outstanding customer focus along the journey.“

Derek McKercher

Using available data across diverse reviewing platforms that considered the Top 10 solar companies have in common, PSW Energy deciphered the overall Top 10 Solar Companies in Perth by consumer satisfaction ratings. When comparing companies, it’s important to compare multiple reviewing platforms for review legitimacy, as certain companies will focus energy on drowning out negative reviews. A warning sign in such a scenario is high review counts and minimal review text. Most people leave genuine reviews because they want to, and it’s easy to discern. Honest reviews come from an inspired place, a place more profound than a five-word sentence.

Sunwiz solar industry market intelligence has identified these aspects alongside volume data when evaluating the Top 10 solar companies in Australia 2023. Perth Solar Warehouse is a proud recipient of such esteemed recognition.

Sunwiz Awards and recognition: Top 10 Solar Companies Australia 2023, Perth Solar Warehouse › 

Huawei Elite Reseller Award: PSW Energy & Perth Solar Warehouse

Huawei Elite Reseller Installer fitting a Huawei Inverter to the wall

Three Australian businesses have been recognised as inaugural Huawei Elite Resellers for exceptional product knowledge and customer support. Achieved through associated brands Perth Solar Warehouse and PSW Energy, McKercher Corporation was proud to be announced as one of Australia’s first Huawei Elite Resellers.

The inaugural Huawei Digital Power Ecosystem Partner Summit 2021 was hosted as a virtual event in the wake of Covid-19 international travel restrictions to over 5000 attendees worldwide as part of the conclusion to the Shanghai New Energy Conference (SNEC) 2021 – the world’s largest renewable energy conference.

A diverse product offering, Huawei’s expanded product suite (beyond telecommunications) includes associated solar generation technologies set to be a pivotal component within all self-generated power supplies.

Li Jian, Huawei’s President of Global Marketing & Sales & Service (Digital Power) identified Huawei’s mission is to collaborate with technically astute specialist energy companies (Perth Solar Warehouse and PSW Energy) to deliver a customer-centric energy transformation experience.

As a Huawei Elite Reseller, customers can expect advanced product knowledge from local experts with one of the most secure product warranty options available.

Quick Links: Huawei Elite Reseller Perth Solar Warehouse and PSW Energy.

Perth Solar Warehouse welcomes esteemed Fronius Solutions Partnership

Fronius Solutions Partner FSP standing in-front of a Fronius Hybrid Inverter with arms folded

Perth Solar Warehouse welcomes the esteemed Fronius Solutions Partnership with one of Australia’s favourite solar inverter technologies. Possessing an extended history of installing and supporting Fronius inverters in Perth, Western Australia, consumers can rest assured that Perth’s most recognised sustainable energy retailer by Google ranking, Perth Solar Warehouse, is a trusted Fronius Solutions Partner.

Fronius Solutions Partners undergo extensive training to ensure detailed knowledge of past and current Fronius products. The result is a local Fronius-trained service specialist with intimate product knowledge to support every aspect of your Fronius-infused energy ecosystem from;

  • Installation
  • Maintenance
  • Service repairs
  • Monitoring support
  • Expansion & compatibilities

McKercher Corporation encourages an increased injection of manufacturer-trained partnerships within the sustainable energy infrastructure for greater consumer buying confidence. Most importantly, programs such as the Fronius Solutions Partnership provide greater assurance that a product’s warranty is most likely valid in case of a warranty claim. The result of the installation particulars is most likely to have met manufacturer-recommended installation requirements.

As the next generation of Fronius solar inverters (Gen24 range) becomes equipped with solar and battery functionality, reputable manufacturers such as Fronius are ensuring localised partnerships with technically astute organisations. These ground-level partnerships ensure improved product reliability as sustainable energy infrastructure becomes more complex to meet increasing consumer expectations.

As the sustainable energy transition gains widespread traction, infrastructure implementation businesses (retailers) require fullly fledged service departments to support the requirements of programs such as the Fronius Solutions Partnership. Such is a win for the consumer and technically astute organisations who require a licenced background to qualify.

In all forms of self-sufficient energy generation, customers depend on locally established professional organisations to support such technologies during their life expectancy alongside the manufacturer. Through manufacturer initiatives such as the Fronius Service Partner certification, selecting a reputable provider of selected energy products becomes more straightforward.

For a confident buying decision, McKercher Corporation business, Perth Solar Warehouse, is recognised as a reputable Fronius Service Partner with an intimate knowledge of the Fronius energy ecosystem.

Related (Perth Solar Warehouse):  Is a Fronius inverter worth the extra expense ›

Tesla Certified Installer PSW Energy First to Adopt Improvements

Tesla Certified Installer Perth Solar Warehouse

After an extensive onboarding process to ensure the Tesla brand integrity and unrivalled customer satisfaction, PSW Energy is a Tesla Certified Installer. With partnerships previously restricted to national retailers, Tesla announced improved product accessibility through ground-level local retailers with an esteemed reputation. Facilitating improved access to Tesla Powerwall products from Perth’s largest online solar superstore.

The Tesla Certified Installer program refines businesses to represent thorough installation integrity and the superior aesthetic appeal sort after by Tesla customers. With this in mind, it was a natural business pairing, PSW Energy for ground-level local appeal and Tesla for elite energy transition infrastructure.

As the solar industry evolves, manufacturers of all solar products are beginning to take on certified installer programs to ensure the supply and installation of selected products meet manufacturer specifications.

Implementing certified installer programs provides the end-user confidence that the product they buy has endured minimal contact points between the factory and installation. Furthermore, as installation often defines performance, understanding unique manufacturer installation guidelines ensure that products exceed consumer expectation.

With a distinguished history of customer satisfaction, Perth Solar Warehouse & PSW Energy (McKercher Corporation subsidiaries) are prominent partners to ensure the exceedingly high standards Tesla customers expect.

Seeking a Tesla Powerwall? Visit: https://pswenergy.com.au/product/tesla-powerwall/