At McKercher Corporation, protecting our customers’ information is fundamental to our business practices. As energy and solar services become increasingly digital, so too does the responsibility to safeguard personal data and critical systems. That’s why we are proud to announce the successful integration of a unified Cybersecurity and Personal Data Management Policy across PSW Energy and Perth Solar Warehouse—a significant milestone in our ongoing commitment to security, privacy, and transparency.
Key points
- Unified, high-standard protection across the group: PSW Energy and Perth Solar Warehouse now operate under a single, executive-approved cybersecurity and personal data management framework, ensuring consistent, strong safeguards for customer information across all services.
- Clear, customer-focused data security commitments: The policy delivers practical protections—such as encrypted data, strict access controls, rapid incident response, and respect for customer privacy rights—designed to keep personal and energy data secure, transparent, and responsibly managed.
Why This Matters for Customers
For customers, data security is not just an abstract idea; it’s about having confidence. It means knowing that personal details, billing information, and energy usage data are handled carefully, protected from misuse, and managed responsibly throughout their lifecycle. By bringing together PSW Energy and Perth Solar Warehouse under a single, comprehensive policy approved by executive management, McKercher Corporation has set consistent high standards across its entire portfolio.
This integration ensures that whether you are installing solar systems, managing energy services, or interacting with us online, you will benefit from the same strong protections every time.
What the Integrated Policy Delivers
Our unified policy is grounded in clear, customer-focused principles: collecting only the information we need, using it for legitimate purposes, maintaining its accuracy, and retaining it only as long as necessary. Concrete safeguards support these principles to effectively protect our customers. Some key commitments include:
Strong access controls so only authorised staff can access sensitive information, using role-based permissions and multi-factor authentication.
Encryption of data, both when it’s stored and when it’s transmitted, helps protect information even if systems are targeted.
Clear data classification rules that apply the highest level of protection to payment details, account numbers, and energy system data.
Regular reviews and audits, including security testing and annual policy reviews, are conducted to ensure that protections remain effective as technology and risks evolve.
Mandatory staff training, ensuring employees and contractors understand how to handle customer data securely and recognise potential threats such as phishing.
These measures are not theoretical. They are embedded into daily operations, from how smart meter data is collected and stored, to how billing systems are protected, to how access is immediately revoked when roles change.
How This Protects Customers in Real Life
Imagine reviewing your energy usage or updating payment details online. Under this policy, information is transmitted through secure, encrypted connections, stored in protected systems, and accessed only by staff who genuinely need it to perform their job duties. If a third-party service provider is involved, they must meet the exact rigorous security expectations and contractual obligations.
And if something does go wrong? McKercher Corporation’s PSW Energy and Perth Solar Warehouse have a formal incident response plan aligned with recognised international best practices. Potential incidents are detected, contained, investigated, and resolved quickly. Where personal data is affected, customers and regulators are notified promptly, with clear guidance and support.
Transparency and Customer Rights
Transparency is just as important as security. Customers have the right to know what data we hold, why we retain it, and how they can exercise their rights, such as accessing, correcting, or requesting the deletion of their personal information when appropriate. Our integrated approach guarantees that these rights are consistently upheld across both PSW Energy and Perth Solar Warehouse.
The integration of this policy is not a finish line; it’s a foundation. Cybersecurity and privacy are ongoing commitments, and McKercher Corporation’s brands will continue to review, improve, and invest in protections that keep pace with change.
For prospective and existing customers alike, this unified policy reflects who we are: a forward-thinking sustainable energy group that takes responsibility for safeguarding trust, data, and the systems that support modern energy solutions.
Full Policy [PSW Energy]: Cybersecurity and Personal Data Management Policy ›
Alignment Notice [Perth Solar Warehouse]: Cyber Security Notice ›
