Bulletin, March 2026: Recap & Autumn occupational health and safety reminder

March has been a notable month across both technology and representation fronts. Two published pieces reflect where PSW Energy and Perth Solar Warehouse sit within the broader industry: one addresses a question on the minds of many existing Tesla customers, the other documents PSW’s direct participation in a significant international manufacturer event. Together, they speak to something consistent about this organisation: a commitment to staying technically informed and remaining visible within the industry.

This bulletin covers

Across the month, operations have continued at both Bibra Lake and Neerabup, with the northern location now part of our regular service footprint. The content published this month supports both sales and installation teams. The Powerwall piece equips staff with the language to handle upgrade enquiries accurately, and the Sigenergy piece puts PSW’s Gold Installer standing into a global context worth understanding.

This bulletin also includes a focused OHS reminder on wet weather and rooftop safety. Autumn conditions across the Southwest are now arriving in earnest. The guidance below is a reminder of what our ISO 45001 framework expects, and what good practice looks like day to day. 

Powerwall 2 and Powerwall 3 cross-compatibility

Tesla has confirmed that Powerwall 3 will gain backwards compatibility with Powerwall 2 through a software update, and Australia is the first market to receive the feature. This carries real weight for our customer base. A significant number of households served by PSW Energy and Perth Solar Warehouse hold existing Powerwall 2 installations, and until this announcement, the path to expanding their storage capacity was effectively limited: the two generations use different battery chemistries (NMC versus LFP), different system architectures (AC-coupled versus integrated hybrid inverter), and entirely separate control electronics. Mixing them in a single system was not possible.

The published piece walks through the technical distinction between the products and explains what the backward-compatibility software update means in practice: existing Powerwall 2 customers will be able to add Powerwall 3 to expand their storage without replacing their current setup. For staff in sales and customer service roles, this conversation is already arriving. Being able to speak to it clearly and accurately, rather than hedging, reflects the kind of technical confidence customers expect from a Tesla Premium Certified Installer with five consecutive years of recognition.

Updated guidance on the WA rollout timeline will follow once Tesla confirms the sequencing for the Australian market. In the meantime, the full piece is available via the McKercher Corporation news page.

Read the post →  

PSW represents WA at the Sigenergy Smart Energy Center launch

On March 13, 2026, Sigenergy officially inaugurated its Smart Energy Centre in Nantong, Jiangsu Province, China — a landmark event that brought together nearly 2,000 guests from more than 50 countries and regions, including founders, CEOs, and senior executives from leading distributors and installation partners worldwide. PSW was among those present, representing Western Australia at an event of genuine global significance for the Sigenergy partner network.

The Nantong facility is a substantial undertaking: 136,000 square metres of integrated R&D, manufacturing, logistics, and energy management infrastructure, built at an investment of RMB 500 million (approximately USD 70 million). Its production capacity exceeds 300,000 inverters and battery packs annually. Beyond the scale, the facility is built around Sigenergy’s newly announced “AI in All” strategy, an architecture that embeds artificial intelligence across products, software platforms, and manufacturing systems, rather than treating it as a layer added on top. The Nantong centre is where that strategy becomes a physical reality at production scale.

For PSW, attendance at this event reflects the current state of the Sigenergy partnership. As a Gold Installer, PSW Energy and Perth Solar Warehouse are among the installation partners Sigenergy regards as central to its Australian market presence, a market where, according to SunWiz data, Sigenergy has reached the number one position in energy storage. That standing was earned in part through the work of installation partners who backed the product before it was mainstream. Being present in Nantong for this inauguration is a natural extension of that relationship, and the published piece covers both the event itself and the broader product announcements made on the day, including the next-generation SigenStor Neo residential system.

Staff who work closely with Sigenergy products are encouraged to read the full article. Understanding the manufacturer’s direction at this level is relevant beyond installation; it shapes how we position the product with customers who are thinking long term.

Read the post →

Wet weather conditions and rooftop safety

With autumn now established across the Southwest, wet weather is a regular part of the working week. This month’s OHS focus is rooftop safety in deteriorating conditions, not as a seasonal formality, but because wet weather introduces a specific and serious combination of hazards that must be actively managed. As an ISO 45001-certified organisation, McKercher Corporation businesses are held to an internationally recognised standard, and that standard starts with individual decision-making on site, every day. 

Do not proceed in unsafe conditions

If a roof surface is wet, mossy, or assessed as slippery at any point during a site visit, work must be paused or rescheduled. No installation schedule justifies working on an unsafe surface. The decision to stand down is always supported by management; it does not require approval to make.

Pre-site weather assessment

Check the Bureau of Meteorology forecast before departing for any rooftop job. If rainfall is predicted or conditions are marginal, contact your scheduler to discuss rescheduling before attending the site. Decisions made under time pressure on a wet roof are where incidents occur.

Footwear and PPE standards

Non-slip, closed-toe footwear rated for rooftop work is mandatory on all installation sites. Harnesses, anchor points, and fall arrest equipment must be correctly fitted and inspected before ascent, regardless of roof pitch or expected duration on the roof. 

Electrical hazards in wet conditions

Water and live electrical components are an unacceptable combination. In wet weather, risk of electrical shock at junction boxes, inverters, and panel connections is significantly elevated. Isolate supply at the source before any rooftop electrical work commences. Do not work on live systems in wet conditions under any circumstances.

Ladder safety and access

Ladders must be positioned on firm, level ground and secured before use. Wet ground conditions can shift footings mid-climb. A second person should be stationed at the base wherever possible. Do not carry heavy equipment up a ladder on a wet day without securing assistance.

Incident and near-miss reporting

Any near-miss, slip, or safety concern encountered on site must be reported through the standard incident reporting process. Near-misses are as important to capture as actual incidents; they identify gaps before something more serious occurs. There is no threshold below which reporting is optional.

Managers and supervisors are reminded that AS/NZS 4600 and the relevant provisions of the Work Health and Safety Act 2020 (WA) apply to all rooftop activities. Stop work authority rests with every team member. A technician does not require senior approval to stand down an unsafe site — and will always have the backing of this organisation when they do. 

Until next month

March has moved quickly, and the team’s output reflects that. A major manufacturer relationship deepened, a long-standing customer question finally has a clear answer, and the safety standard we hold ourselves to has been restated for the conditions that matter right now. That’s a solid month by any measure.

The April bulletin will continue to track what’s relevant, technically, operationally, and from a compliance standpoint. If there is anything you believe warrants inclusion, raise it with your manager before the end of the month. This bulletin works best when it reflects the organisation as it actually operates, not just from the top down.

Take care of yourselves and each other on site. The work we do matters, and so does the way we go home at the end of the day.

This bulletin is produced for internal distribution. External readers are welcome to review the publicly available content referenced within.

Powerwall 2 and Powerwall 3 are coming to the same roof

A forthcoming firmware release from Tesla will enable the combined operation of Powerwall 2, Powerwall 3, and Powerwall 3 Expansion units, opening a meaningful new upgrade pathway for existing customers and a new sales angle for our teams.

Until now, Powerwall 2 and Powerwall 3 have operated as entirely separate product lines. A homeowner with an existing Powerwall 2 installation who wanted to add more battery capacity faced a constrained choice set. That changes with this update.

Tesla has advised installers that a future firmware release will enable combined operation across all current Powerwall variants. The change is delivered entirely through software, with no hardware retrofit required for existing Powerwall 2 systems, a meaningful detail for homeowners concerned about compliance or disruption to their installations.

What the supported configurations look like

The update will support mixed systems of up to the following unit counts, in any combination:

POWERWALL 2

4x

units per system

POWERWALL 3

1x

unit per system

PW3 EXPANSION

3x

units per system

This creates considerable flexibility in how customers can grow an existing Powerwall 2 installation. A home already running two Powerwall 2 units, for example, could add a Powerwall 3 and up to three Expansion units, bringing total system capacity well beyond what was previously achievable in a single gateway installation.

Compliance and certification: the important nuance

Tesla has been clear on a distinction that matters for installers and customers alike: existing Powerwall 2 installations remain fully compliant, even where CEC listings have expired. The compliance requirement applies only to newly installed Powerwall 3 equipment, which must meet current certification standards at the time of installation.

This removes a potential concern for homeowners who might otherwise have assumed their older installation would need to be brought up to current certification before they could expand it.

Three-phase installations: When installing on a three-phase grid connection, Powerwall 3 output will be limited to 5 kW. This is a known constraint and should be factored into system design and customer conversations at the proposal stage until the 3-phase native Powerwall 3 becomes available in Australia.

Compatibility exclusions to be aware of

The following legacy hardware is not supported under the new configuration:

Customers with these legacy components will need assessment prior to any upgrade conversation. As part of our pre-sale process, our teams should confirm gateway generation before presenting cross-gen configurations.

PSW Energy · Perth Solar Warehouse — Installer perspective

As Perth’s leading Tesla Premium Certified installer, PSW Energy and Perth Solar Warehouse are well-positioned to support customers through this upgrade pathway from day one.

Our existing Powerwall 2 customer base represents a ready pipeline. Teams can begin conversations now: Tesla has confirmed that sharing this upcoming capability with Powerwall 2 customers ahead of the firmware release is appropriate. The message is straightforward: their existing system is compliant, nothing needs to be replaced, and when the update lands in June, adding a Powerwall 3 becomes a live option.

Detailed commissioning guidelines and updated installation manuals will be released by Tesla closer to launch. Both locations, Bibra Lake and Neerabup, will be briefed ahead of the rollout. Customer-facing materials for both brands will be updated to reflect the new configurations once Tesla’s official documentation is available.

This post is based on installer communications received from Tesla Energy ahead of the firmware release. Technical specifications, supported configurations, and compliance guidance are subject to change. Final details will be confirmed when Tesla releases official commissioning documentation closer to the June 2026 launch.

Bulletin, Feb 26: Market position, compliance & mature partnerships

As February 2026 draws to a close, this bulletin highlights the four most recent publications on the McKercher Corporation updates feed. Spanning regulatory compliance, independent industry recognition, strategic partnership milestones, and technical guidance for installation teams, these posts reflect the breadth of the corporation’s editorial programme and its commitment to keeping employees, stakeholders, and customers informed.

For employees and stakeholders, each summary provides context on the post’s purpose, its target audience, and why it matters to the broader organisation. For those in customer-facing roles, these publications serve as shareable resources that reinforce McKercher Corporation’s market authority. For customers and industry observers engaging with our public content, they offer a window into the standards, partnerships, and regulatory awareness that underpin our operations. 

Spotlight

Contents

Battery Systems: Safety and Compliance Checks

This post relays an essential update from WA’s Building and Energy division concerning the compliant installation of residential Battery Energy Storage Systems (BESS). The division has released a new compliance video, “Installing residential battery systems, safety and compliance”, alongside a companion fact sheet on grid-connected multiple-mode (hybrid) inverter testing requirements. Together, these resources reinforce the technical expectations for electricians commissioning battery systems in back-up configurations across Western Australia.

The post also reiterates the eNotice system obligations: all Notices of Completion (NoC) must now confirm that multi-mode inverters operating in partial or complete back-up mode have been tested in line with AS/NZS 4777.1 Section 8.3.3. This includes proving continuity of neutral conductors and uploading the relevant test reports and documents through the existing NoC fields. 

Published:
February 25, 2026 | Compliance & Safety, Electrician Resources
Audience:
Electricians, installation teams, technical compliance staff
URL:

Tesla Energy x PSW Partnership

This update outlines the complete journey of the partnership between Perth Solar Warehouse and Tesla Energy, from the initial certification in 2019 to achieving the Premium Certified Installer status for the fifth consecutive year in 2026. Unlike a standard credential announcement, this document tells the story of our collaborative efforts. It highlights shared milestones, the operational standards required to maintain Premium Certified status, Tesla’s project quality audit framework, and the strategic importance of the partnership to both organisations.

Key milestones include Perth Solar Warehouse achieving a 95% quality score in Tesla’s internal audit program, the successful installation of the first Tesla Powerwall 3 in Western Australia, co-hosting Tesla Energy Tech Talk events, and participation in the Powerwall 3 launch event in Sydney. The Premium Certified designation positions Perth Solar Warehouse among the top 5% of Tesla’s certified installer network in Australia.

Published:
February 25, 2026 | Compliance & Safety, Electrician Resources
Audience:
Electricians, installation teams, technical compliance staff
URL:

SolarNerds Annual Industry Review

This post acknowledges the latest independent industry benchmarking from SolarNerds.com.au (2025 Awards Edition), which ranks PSW Energy among Western Australia’s top-performing installation companies in both rooftop solar and home battery categories. The data, derived from the Clean Energy Regulator’s REC Registry, provides a standardised, independently collected dataset for comparing relative delivery performance across the sector.

The headline figures are significant: PSW Energy ranked 2nd in WA for battery installations, delivering 10,398 kWh across 673 systems for a 3.06% market share. In rooftop solar, PSW ranked 4th with 6,128 kW across 724 systems and a 2.27% market share. These results are situated within the context of WA’s broader market — 269,913 kW of solar installed across 30,678 systems and 339,587 kWh of battery storage across 19,192 systems in 2025. 

Published:
February 10, 2026 | Brands, News, Recognition
Audience:
Employees, stakeholders, industry observers, prospective customers
URL:

New Solar & Battery Requirements — May 2026

This is one of the most strategically important publications McKercher Corporation has released in early 2026. Written as a comprehensive dual-audience guide, it addresses both solar installers preparing for regulatory compliance and homeowners planning their renewable energy investment ahead of the 1 May 2026 deadline. The post covers three major changes: increased inverter capacity limits (up to 30 kVA for standard connections), mandatory remote disconnection capability requirements, and updated inverter standards under AS/NZS 4777.2:2020.

The post is structured with dedicated sections for each audience. Homeowners receive clear, accessible guidance on whether their existing systems are affected, what to ask installers when obtaining quotes, and the future opportunities that compliant systems unlock (virtual power plants, flexible export arrangements). Installers receive precise technical requirements, retailer-specific process guidance for Synergy’s DER functionality, and information on the CSIP-AUS communication protocol. A curated resources section links directly to Western Power, Synergy, and WA Government documentation. 

Published:
January 31, 2026 | News, Energy Infrastructure
Audience:
Solar installers, homeowners planning solar or battery installation, stakeholders
URL:

Closing Message

McKercher Corporation is an informed, transparent, and compliance-driven organisation. From frontline electrician guidance to independent industry validation, from partnership milestones to regulatory preparedness, this is content that works across the business.

These posts are available for all employees and stakeholders to read, share, and reference in customer conversations. If you have feedback on any of the content spotlighted in this bulletin, or ideas for future topics that would support your role, your input is welcome.

Thank you to all teams and contributors for your continued commitment to excellence.

McKercher Corporation — Powering Progress, Sustaining Tomorrow. 

7 Years Strong: The PSW x Tesla Energy Partnership

Tesla Premium Certified Installer 2026 Perth Solar Warehouse (2)

The collaborative Perth-region Duo, PSW Energy and Perth Solar Warehouse, has been recognised as a Tesla Premium Certified Installer for the fifth consecutive year. For McKercher Corporation, this milestone marks an evolving partnership between two organisations aligned on a shared objective: accelerating sustainable energy adoption through quality local implementation.

Contents

This post provides McKercher Corporation staff and stakeholders with a comprehensive account of how the relationship has developed, what it means operationally, and why this collaboration remains central to the organisation’s strategic positioning in Western Australia’s energy market.

Certification: 2026, Perth Solar Warehouse ›

Origins

Certified installer to strategic partner. Perth Solar Warehouse entered the Tesla Energy Certified Installer network in 2019. The early years (2020–2021) established operational foundations: training, compliance, and product familiarisation within Tesla’s structured onboarding framework.

By 2022, Tesla elevated Perth Solar Warehouse to Premium Certified Installer status, a distinction awarded to the top 5% of Tesla’s certified installer network in Australia. Premium Certified status introduced mandatory project-level auditing, where every installation is documented and remotely assessed against Tesla’s internal quality benchmarks. In 2023, Perth Solar Warehouse scored 95% across all jobs assessed under this framework.

The distinction matters. Standard certified installers are authorised to sell and install Tesla products. Premium Certified Installers operate under continuous performance monitoring, maintain access to priority product allocation, and are positioned by Tesla as its most trusted brand partners. There are currently only four Tesla Premium Certified Powerwall Installers in Western Australia. PSW Energy, Perth Solar Warehouse is one of them.

Premium Certified status earned and retained

Tesla reassesses Premium Certified status annually. It is never guaranteed, regardless of prior performance. PSW Energy, Perth Solar Warehouse must consistently demonstrate alignment across five criteria:

Shared milestone timeline

2019: Perth Solar Warehouse enters the Tesla Energy Certified Installer network.

2020–2021: Two years as a Tesla Certified Installer. Staff complete foundational training and compliance frameworks. Operational workflows for Tesla product installations are embedded across sales, applications, projects, and aftercare teams.

2022: Elevated to Tesla Premium Certified Installer (top 5% nationally). Mandatory project-level auditing begins.

2023: Premium Certified retained. Perth Solar Warehouse scores 95% across all Tesla-assessed installations. Tesla’s internal review shows 362% year-over-year growth in Powerwall sales in Q4. In November, Perth Solar Warehouse co-hosts the inaugural Tesla Energy Tech Talk at the Tesla Motors Showroom in Osborne Park. RSVP capacity is exhausted within 48 hours. McKercher Corporation Director Derek McKercher presents as a guest speaker.

2024: Premium Certified retained. Perth Solar Warehouse receives the Tesla Energy Performance Excellence Award for Q4 2023, one of only three awards issued nationally that quarter. Derek McKercher returns as keynote speaker for the second Tesla Energy Tech Talk in February. In August, Perth Solar Warehouse is represented among the top 5% of Australian Tesla Certified Installers at the national Powerwall 3 launch event in Sydney. In September, Perth Solar Warehouse receives the first Tesla Powerwall 3 unit in Western Australia. A third Tech Talk is held at the Tesla Showroom in O’Connor in December.

2025: Premium Certified retained for a fourth consecutive year. Perth Solar Warehouse consolidates its position as one of four Tesla Premium Certified Powerwall Installers in Western Australia.

2026: Premium Certified retained for a fifth consecutive year. Seven years of combined Tesla Energy collaboration.

Staff Takeaway

The Tesla Energy relationship touches every department involved in Tesla product delivery. Sales and administration teams operate within Tesla’s Partner Portal and maintain the product knowledge standards Tesla audits. Applications and projects teams manage documentation and submission workflows feeding Tesla’s remote assessment process. Installation teams follow Tesla’s protocols, with every job contributing to the quality scorecard. Aftercare teams manage the post-installation experience that Tesla independently monitors.

The 4.8/5 satisfaction rating, 95% audit scores, and five consecutive years of Premium Certified recognition are collective achievements — the direct output of every team within Perth Solar Warehouse contributing to a standard Tesla reassesses annually.

As McKercher Corporation Director Derek McKercher noted: “A direct relationship over an enduring period has allowed PSW to assist Tesla’s mission towards broader adoption of sustainable energy products for more. Customers prefer fewer layers of complexity, especially where warranty concerns arise.”

What this means for customers

For homeowners engaging Perth Solar Warehouse for Tesla products, Premium Certified status provides specific assurances:

The year ahead

The partnership enters 2026 with established momentum. The relationship has evolved from a standard commercial arrangement into a strategic collaboration defined by co-hosted events, shared performance metrics, product launch participation, and mutual investment in customer outcomes.

McKercher Corporation views this partnership as a model for how manufacturer–installer relationships should function: built on transparency, sustained performance, and a shared commitment to enabling broader energy independence for Australian households.

Contact PSW Energy or Perth Solar Warehouse to speak with a local Tesla Premium Certified specialist when exploring Powerwall solutions.

PSW Energy, Perth Solar Warehouse — Locally Proven. Tesla Premium Certified.

Bulletin, Dec 25: Solar Industry Updates & Strategic Insights for 2026

As the year draws to a close, December’s bulletin provides a consolidated overview of key announcements published across the McKercher Corporation family of brands, including PSW Energy and Perth Solar Warehouse. These updates reflect a month focused on forward planning, technical clarity, policy responsiveness, and strengthening supply-chain and manufacturer partnerships in a rapidly evolving energy landscape.

Contents

Key points

This bulletin is designed to serve both internal teams and external industry partners by offering operational context, strategic insight, and clarity around regulatory and product developments that shape our collective work.

Tesla Installer Performance Score (TIPS)

The release of the Tesla Installer Performance Score (TIPS) explainer provided clarity on how Tesla evaluates installer performance and the implications this has for approved partners. The announcement detailed the metrics underpinning TIPS, including installation quality, commissioning accuracy, customer feedback, and compliance documentation, highlighting how these factors directly influence installer standing and access to future work.

For McKercher Corporation teams and industry collaborators, this update reinforced the importance of precision and process discipline when delivering Tesla-integrated systems. Understanding TIPS is not simply about meeting manufacturer requirements; it reflects a broader industry shift toward data-driven performance evaluation. By proactively educating staff and partners, McKercher Corporation demonstrated its commitment to transparency and preparedness, ensuring alignment with global OEM expectations while maintaining long-term relationships with installers. Further learning ›

Testing Requirements for Grid-Connected Hybrid Inverters

The announcement addressing testing requirements for grid-connected multiple-mode (hybrid) inverters provided essential guidance amid evolving regulatory expectations. It clarified testing obligations under Australian Standards, focusing on correct commissioning, grid interaction behaviour, and fail-safe operation across various operating modes. This update responded to increased scrutiny from regulators and network service providers as hybrid systems become more prevalent.

For technical teams and external installers, the guidance served as both a compliance reference and a risk-mitigation tool. Ensuring that hybrid inverters are tested correctly protects grid stability and reduces the likelihood of post-installation faults or compliance disputes. By publishing this clarification, McKercher Corporation reinforced its role as an informed industry participant committed to supporting the safe integration of advanced energy technologies. Testing requirements ›

Refined Installation Timeframes Strengthen Quality and Compliance

PSW Energy announced refined installation timeframes designed better to align scheduling with quality assurance and compliance requirements. The update acknowledged increasing technical complexity across residential and commercial systems, particularly as battery storage, hybrid inverters, and advanced monitoring become standard. Adjusted timeframes allow installation teams to complete work methodically without compromising safety or regulatory obligations.

This refinement supports installers by reducing pressure to accelerate tasks that require careful verification and documentation. For customers and partners, it reinforces PSW Energy’s commitment to long-term system performance rather than short-term throughput. The change reflects a strategic decision to prioritise consistency, audit readiness, and post-installation reliability, strengthening PSW Energy’s reputation as a quality-led operator in a competitive market. Read more ›

PSW Adopts Australian-Made Tindo Solar Panels

PSW Energy and Perth Solar Warehouse formally announced the adoption of Australian-made Tindo Solar panels as a mainstream product offering, marking a strategic investment in domestic manufacturing. The decision reflects growing recognition of supply-chain resilience, local quality control, and the broader economic benefits of supporting Australian industry within the renewable energy sector.

For customers and partners, this move signals confidence in locally manufactured products that meet stringent performance and durability standards. Internally, it aligns procurement strategies with sustainability values and long-term availability considerations. By integrating Tindo Solar panels into the product mix, McKercher Corporation strengthens its ability to offer reliable solutions while contributing to the development of Australia’s clean-energy manufacturing capability. Learn more ›

Cheaper Home Batteries Program Expanded

The expansion of the Cheaper Home Batteries Program on December 13 represented a significant policy development with direct implications for customers and installers. The announcement outlined expanded eligibility criteria, increased funding allocations, and updated administrative requirements, creating new opportunities for households to adopt energy storage solutions from May 1, 2026.

McKercher Corporation’s analysis focused on translating policy detail into practical guidance for teams and partners. Understanding eligibility thresholds, documentation requirements, and system specifications is crucial for delivering compliant installations and providing accurate customer advice. By responding promptly to the policy update, the corporation reinforced its role as a trusted intermediary between government initiatives and on-the-ground delivery, ensuring that program benefits are realised without compromising quality or compliance. Details ›

Sigenergy Supports Australian Installers

The December announcement highlighted Sigenergy’s expanded support for Australian installers during a period marked by regulatory change, product recalls, and heightened compliance scrutiny. The update offers an installer-focused rebate designed to help installers navigate complexity while maintaining installation standards in instances where project timelines have been forcibly delayed beyond their control.

For McKercher Corporation and its partners, this commitment from Sigenergy strengthens confidence in long-term collaboration. Manufacturer support plays a crucial role in ensuring system reliability and installer capability, particularly as energy storage and hybrid solutions become increasingly sophisticated. The announcement highlighted the importance of proactive manufacturer-installer relationships in maintaining industry credibility and customer trust during challenging market conditions. Learn more ›

2025/26 Technical Product Road Map

Version 5.12.1 of the 2025/26 Technical Product Road Map provided a comprehensive overview of approved technologies, phased product introductions, and planned transitions across McKercher Corporation brands. The roadmap addresses inverter platforms, battery systems, solar panels, electric vehicle charging equipment and balance-of-system components, ensuring alignment between sales, design, and installation teams.

For external partners, the roadmap provides predictability and transparency, enabling forward planning and effective inventory coordination. Internally, it acts as a governance tool, reducing ad-hoc product adoption and ensuring technical consistency across projects. Regular updates to the roadmap reflect McKercher Corporation’s commitment to controlled innovation, striking a balance between access to new technologies and proven performance and compliance assurance. Product road map ›

2026 Operational Objectives & Target Plan — Internal Briefing

The 2026 Operational Objectives & Target Plan set the strategic foundation for McKercher Corporation’s next phase of growth, aligning operational execution with long-term commercial and quality objectives. The briefing outlined clear performance targets across safety, installation quality, customer satisfaction, and supply-chain resilience, reflecting lessons learned during a period of sustained industry change. Emphasis was placed on disciplined growth, capacity planning, and maintaining consistency across brands as volumes and regulatory complexity increase.

For internal teams, the plan reinforces accountability frameworks and measurable benchmarks that will guide decision-making throughout 2026. For partners, it signals McKercher Corporation’s intent to remain a stable, predictable, and standards-driven organisation. By prioritising operational maturity over rapid expansion, the corporation positions itself to deliver dependable outcomes for customers while supporting installers, manufacturers, and distributors with clear expectations and consistent execution. Operational objectives ›

Closing Message

December’s updates reflect a year defined by strategic discipline, technical clarity, and strong partnerships. As McKercher Corporation enters 2026, the focus remains on delivering reliable, compliant, and future-ready energy solutions while supporting the people and partners who make that possible.

Thank you to all teams and collaborators for your commitment throughout the year.

McKercher Corporation — Powering Progress, Sustaining Tomorrow.

Understanding the Tesla Installer Performance Score (TIPS)

Tesla Installer Performance Score Logo on a black background

Tesla has launched the Tesla Installer Performance Score (TIPS), a new, data-driven framework aimed at assessing and acknowledging the technical excellence and customer satisfaction of its installation partners. For certified technicians and installers, this system offers a clear perspective on how installation quality and customer experience can be translated into measurable performance.

TIPS is more than just a score; it serves as a collaborative framework for achieving mutual success. It helps Tesla and its partners align around consistent standards of quality, reliability, and customer satisfaction.

Contents

The Tesla Installer Performance Score (TIPS) is a comprehensive measurement system that combines technical metrics and customer feedback to produce a single, objective performance score. It represents an evolution of Tesla’s earlier Pro Score program, integrating lessons learned to offer a more balanced and transparent approach.

Purpose of TIPS:

How the Score Works

Step 1: The Installer Score

Each installer’s score is calculated based on four key metrics, weighted to reflect their importance in overall quality:

Metric
Weight
Description
Installer Certification
22.5%
Completion and passing of the Powerwall 3 Final Exam in Tesla Workforce Management.
Device Commissioning Tests
26.25%
Successful completion of Backup, Internet, and Metering tests within 48 hours of commissioning.
Device Diagnostics
26.25%
Absence of post-installation errors such as negative load, solar disconnection, or wiring issues.
Customer Activation
25%
Timely registration of the system to the customer’s account and app login within 7 days.

Each technician’s weighted average contributes to the overall company score, with more installs giving proportionally greater impact.

Step 2: The Company Score

The Company Score is a weighted combination of:

  • Installer Average (80%) — reflecting overall technical excellence.

  • Customer Satisfaction (20%) — based on post-installation survey results converted to a 100-point scale.

This approach ensures a balance between technical performance and customer experience — rewarding both precision and professionalism

The Five Core Metrics Explained

  • Installer Certification:
    Confirms that each installer has passed the required Powerwall 3 competency exam. This ensures technical readiness and contributes to a perfect score on this metric.

  • Device Commissioning Tests:
    Measures success in system setup and commissioning. Passing the Backup, Internet, and Metering tests within 48 hours ensures reliability from day one.

  • Device Diagnostics:
    Tracks early system performance to identify issues like negative loads or Powerwall disconnections during the first operational week.

  • Customer Activation:
    Evaluates how smoothly the system is transferred to the homeowner. Key indicators include timely registration and the customer’s first app login.

  • Customer Satisfaction:
    Based on customer survey feedback collected 30 days post-commissioning. Reflects the overall experience across sales, installation, and aftercare

Implementation Timeline & ACCESS

  • October 2025: Initial communications and training resources.

  • Late 2025: Access to score previews and installer dashboards.

  • Q1 2026: Official launch of the TIPS program across all accredited partners

The early announcement gives teams more than 90 days to familiarise themselves with the new metrics and prepare before the system goes live. Initially, installers will receive performance insights through their Tesla Account Managers, who will share dashboards and score breakdowns during regular reviews.

Later in the rollout:

Partner Portal: A new dashboard will offer real-time access to company-wide and installer-level scores.

Tesla One App: Individual installers will be able to view their own performance metrics directly in the app

Support and Resources

Training and Certification: Available through Tesla Workforce Management.

Technical Documentation: Found in the Partner Portal and Energy Library.

Tesla Installer Performance Score: Quick Reference Guide (official)

Dedicated Support: Email questions to [email protected], copying your Account Manager on all inquiries

The Tesla Installer Performance Score (TIPS) is an important development aimed at aligning installation standards with Tesla’s commitment to quality and customer satisfaction. While there is no immediate action required, understanding how this system functions will help accredited technicians and installers prepare for its official launch in early 2026.

TIPS serves as a partnership tool—it measures excellence, recognises achievements, and ensures that every installation meets the high quality that Tesla customers expect.

Tesla Powerwall 3 Arrives at Perth Solar Warehouse

Tesla Powerwall 3 installed in a garage on a black wall

Tesla’s new home and business integrated energy storage device, Powerwall 3, is now available for order in Australia [August 16, 2024]. Fortuitously for West Australian customers, Perth Solar Warehouse was among the Top 2% of Australian Tesla Premium Certified Installers to represent the Tesla Powerwall 3 at the Sydney product launch. From today you can order the new Tesla Powerwall 3 at Perth Solar Warehouse.

Almost a year ago, the world gained a glimpse of a newly installed Tesla Powerwall 3 in the USA. Instantly, social media tried desperately to uncover the specifications. Within hours, there were graphically enhanced specifications available from a side photo shot of the new model and a way that those details would translate for the Australian population.

Beyond speculating, Tesla Australia has announced its Powerwall 3 Australian models.

Powerwall 3 Specifications

Better suited to accommodate Australian DNSP (Distributed Network Service Providers) and appealing to a new niche with three direct solar inputs with the potential to infuse up to a more appealing 20kW maximum solar array size. “In most instances, ‘new solar’ just became very interesting with Powerwall 3”, states Derek McKercher, director.

Datasheet: download

Brochure: download

Ordering

The launch of Tesla Powerwall 3 is an exciting moment for McKercher Corporation. Perth Solar Warehouse, a McKercher Corporation subsidiary, has a longstanding affiliation with Tesla Energy products in Western Australia. Perth Solar Warehouse represented among the top 2% of Australian Tesla Certified Installers at the Australian primary launch in Sydney on August 16, 2024. At the same time, Tesla Powerwall 3 became available for order Australia-wide through authorised installers.

As a turnkey [installed] solution, customers in the greater Perth and Bunbury region of Western Australia can order Tesla Powerwall 3 through Perth Solar Warehouse, Perth’s leading local Tesla Premium Certified Installer [2022,23,24].

Quick links/ references

Product Insight: An evaluated review of Powerwall 3 stating suitability for up to 70% of home energy users. Powerwall 3 review ›

Shop: Tesla Powerwall 3 at Perth Solar Warehouse ›

Ecosystem Showcase: Shop all Tesla energy ecosystem products with PSW Energy ›

Tesla Performance Excellence Award, Q4, 2023

Kate Rutherford pictured holding a glass of champagne for the Tesla Energy Performance Excellence Award

PSW Energy and Perth Solar Warehouse acquired the Tesla Performance Excellence Award through a 362% year-on-year (YoY) growth for Powerwall sales in Q4, 2023, cementing their position as Perth’s leading Tesla Energy product supplier in 2024—a result reflecting preferred consumer patterns for digitalised purchasing options aligned with local market knowledge.

PSW Energy and Perth Solar Warehouse provide profound knowledge-sharing opportunities for customers to perform in-depth product research for suitability without typical in-home consultation services, relieving additional expenses previously normalised with laborious sales consultancies. The process influencing the ability to streamline services consists of 90% of installations suitable for remote product compatibility auditing and proven customer outcomes [4.8/5] from Tesla internal surveys.

A testament to team collaboration, the awarded subsidiaries of McKercher Corporation provide a user-friendly purchasing experience complemented by using in-house service technicians for superior quality control along the customer journey. Such recognition is only possible with all staff contributing to a shared customer-centric focus. McKercher Corporation would like to recognise all staff who improve the adoption of Tesla Energy products so that more customers can experience enhanced Powerwall benefits.

The Tesla Performance Excellence Award compliments PSW Energy and Perth Solar Warehouse’s reinstated Tesla Premium Certified Installer 24 recognition for a third consecutive year. Tesla Premium Certified Installers are among Tesla’s top 5% of local installers (Australia) through superior reputation and improved customer outcomes. The Tesla Performance Excellence Award further compliments this esteemed recognition.

Further sources: PSW Energy, Perth Solar Warehouse

Perth’s Inaugural PSW & Tesla Energy Tech Talk

Powerwall 2 in the shadows (black & white) for the inaugural Tesla Energy Tech Talk in Perth Western Australia

The journey toward electrification and energy self-sufficiency in the past has proven to be quite complex. However, it doesn’t need to be. On November 16, 2023, PSW Energy, Perth Solar Warehouse, alongside Tesla Energy, hosted a Tesla Energy Tech Talk in Perth, Western Australia.

Overwhelming demand saw RSVP capacity exhausted within 48 hours. The response comes as Western Australian energy consumers seek to improve their self-sufficiency while gaining a greater understanding of the most advanced technology available for home storage integration. After a round of detailed insight by three guest speakers within their respective fields (including Derek McKercher, McKercher Corporation Director and CTO for PSW Energy & Perth Solar Warehouse), attendees could participate in an open panel discussion with some of the future-focused minds. Proving engaging, customers discussed openly bespoke circumstances, where question marks may have lingered.

As McKercher Corporation subsidiaries, PSW Energy and Perth Solar Warehouse share a common goal of assisting in the simplified and expedited adoption of sustainable energy, with a high degree of positivity from users. Perhaps more important as an organisation, is staff recognition who also commit to a shared belief, and this is a time when a magnitude of staff appreciation is necessary. McKercher Corporation staff for PSW Energy, Perth Solar Warehouse, who attended the Tech Talk at Tesla Osborne Park (Western Australia), contributed significantly to ensure attendees curious about attaining a greater self-sufficient electrification journey, had every opportunity to be comfortable. Your support identifies a shared belief amongst all towards a future with better outcomes. Thank you.

Tesla Certified Installer PSW Energy First to Adopt Improvements

Tesla Certified Installer Perth Solar Warehouse

After an extensive onboarding process to ensure the Tesla brand integrity and unrivalled customer satisfaction, PSW Energy is a Tesla Certified Installer. With partnerships previously restricted to national retailers, Tesla announced improved product accessibility through ground-level local retailers with an esteemed reputation. Facilitating improved access to Tesla Powerwall products from Perth’s largest online solar superstore.

The Tesla Certified Installer program refines businesses to represent thorough installation integrity and the superior aesthetic appeal sort after by Tesla customers. With this in mind, it was a natural business pairing, PSW Energy for ground-level local appeal and Tesla for elite energy transition infrastructure.

As the solar industry evolves, manufacturers of all solar products are beginning to take on certified installer programs to ensure the supply and installation of selected products meet manufacturer specifications.

Implementing certified installer programs provides the end-user confidence that the product they buy has endured minimal contact points between the factory and installation. Furthermore, as installation often defines performance, understanding unique manufacturer installation guidelines ensure that products exceed consumer expectation.

With a distinguished history of customer satisfaction, Perth Solar Warehouse & PSW Energy (McKercher Corporation subsidiaries) are prominent partners to ensure the exceedingly high standards Tesla customers expect.

Seeking a Tesla Powerwall? Visit: https://pswenergy.com.au/product/tesla-powerwall/